Setting Up Your E-mail Account

• Set Up a New E-mail Account
• Configure Your Existing E-mail Account
• Answers to Some Common Questions
• Back To Help

SET UP A NEW E-MAIL ACCOUNT

Customers who order an E-mail Services account for a domain name can set these services up by following these two steps:

1. Choose a user name for the e-mail account.

Log into to My Account and click Modify/Update for the domain name. Click the E-mail Settings tab and then click Modify under E-mail Services for the mailbox. Here you can specify a user name (mailbox name) for that account. (The user name will be the part of the e-mail address that goes before the "@" sign.)

2. Access the new e-mail account using a Web browser or POP3 e-mail client.

Using a Web browser: In your browser, open the Web address "http://mail.gonamesecure.com," where "gonamesecure.com" is your registered domain name. (You can also click the Check Mail link located in the E-mail Settings section for that domain in My Account.)

You will be prompted for your user name and password. (Note: When you first access your e-mail account, your password is the same as your NameSecure log-in password.)

Using a POP3 e-mail client (such as Microsoft Outlook, or Eudora): Configure your e-mail client using the following information:

For specific configuration instructions, please see the links below or refer to the documentation provided with your e-mail client.

   - For Microsoft Outlook Express Version 5.x and 6.x, click here.

   - For Microsoft Outlook 2007, click here.

   - For Microsoft Outlook 2003, click here.

   - For Microsoft Outlook 2002, click here.

   - For Microsoft Outlook 2000, click here.

   - For Eudora Version 6.x and 7.x, click here.

   - For Eudora Version 4.x and 5.x, click here.

   - For Netscape Messenger 6.x and 7.x, click here.

   - For Netscape Messenger 4.x, click here.

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CONFIGURE YOUR EXISTING E-MAIL ACCOUNT

Once you have configured your e-mail client, you can configure your Preferences in the Mail Control Center.

In your browser, enter "http://mail.gonamesecure.com," where "gonamesecure.com" is your registered domain name. (You can also click the Check Mail link located in the E-mail Settings section for that domain in My Account.) Enter the mailbox name (or "postmaster") and password in the text boxes and click Log in. Once you are logged in, click Preferences to access your e-mail controls.

Within the Mail Control Center, you can set up e-mail forwarding, vacation responses, personalities and signatures, and many other useful options.

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ANSWERS TO SOME COMMON QUESTIONS

Note: These procedures pertain to NameSecure E-mail Services, not the e-mail forwarding that comes with our Standard Registration. To change the e-mail forwarding that comes with our Standard Registration, visit the My Account section.

How do I set up forwarding for a E-mail Services mailbox?

1. In your browser, open the Web address "http://mail.gonamesecure.com," where "gonamesecure.com" is your registered domain name. (You can also click the Check Mail link located in the E-mail Settings section for that domain in My Account.)
2. Enter the mailbox name (or "postmaster") and password and click Log in.
3. Once you are logged in, click Preferences to access your e-mail controls.
4. In the Preferences section of the Mail Control Center, click Forward.
5. Enter the e-mail address where you would like to recieve your e-mail and check the box labeled Forward mail to:.
6. If you would like to be able to retrieve copies of your e-mail online, be sure to check the box labeled Keep copies of forwarded messages.
7. Click OK.

How do I change the password for one of my E-mail Services mailboxes?

1. In your browser, open the Web address "http://mail.yourdomain.com," where "yourdomain.com" is your registered domain name. (You can also click the Check Mail link located in the E-mail Settings section for that domain in My Account.)
2. Enter the mailbox name you would like to configure and the current password for that mailbox and click Log in.
3. Once you are logged in, click Preferences to access your e-mail controls.
4. In the Preferences section of the Mail Control Center, click Password.
5. Enter your old (current) password and new password in the text boxes as prompted.
6. Click OK.

Important Note: If you change the password for a mailbox within the Mail Control Center, NameSecure customer support will no longer be able to track the password. If you forget the new password, customer support will need to reset it to the original password in order to give you access to the e-mail account.

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